Application Engineer Surge Protection

Houston, Texas

Full Time

Posted August 15, 2025

Application opens on company website

Job Description

The Application Engineer provides advanced technical support, product training, and system integration assistance for power reliability solutions, acting as a technical advisor and customer advocate to ensure optimal system performance and customer satisfaction.

Key Responsibilities

Provide advanced technical support and troubleshooting for customer systems
Deliver product application training and conduct proof-of-concept testing
Consult with customers on system design, specifications, and technical documentation
Develop technical materials such as papers and videos demonstrating product integration
Communicate customer insights to product management and marketing teams
Research and evaluate emerging technologies and competitive products
Document customer interactions and technical inquiries in CRM system
Represent the company at industry events, trade shows, and customer visits
Support sales efforts by assisting in developing strategic accounts and converting opportunities
Assist with system qualification through design reviews and customer engagement

Requirements

Bachelor's degree in electrical engineering or mechanical engineering.
5 to 7 years of experience in industrial electrical systems or surge protection technologies.
Familiarity with NFPA 79, NEC, and UL standards for surge protective devices (SPDs).
Hands-on experience with installing and configuring SPDs in industrial environments.
Experience working with OEMs, panel builders, or automation systems.
Troubleshooting and optimizing power reliability solutions.
Knowledge of wiring, grounding and bonding systems, lightning protection, and electrical safety codes.
Must be highly technically competent.
Must be flexible and customer-oriented with a customer first mindset.
Position based out of Houston, TX, with a hybrid work arrangement requiring on-site training and customer support approximately 3 days per week, with flexibility.
Must be able to lift 50 pounds.
Must be able to sit and/or stand for extended periods of time, up to 2-4 hours at a time.
Must be able to work on a computer for extended periods of time, up to 4 hours at a time.
Must be able to travel in vehicles, automobiles, trains, and planes for up to 10 hours.
Must be able to communicate effectively in verbal and written English.
Must comply with company dress code guidelines.
Must have regular and on-time attendance.
Must provide timely reporting of expenses.

Benefits & Perks

Medical, dental, and vision coverage

401k matching

Bonus plan

Generous time off package

16 weeks fully paid maternity leave

10 weeks fully paid paternity leave

Auto allowance

Life insurance

Short-term and long-term disability insurance

Additional benefits such as assistance programs

Ready to Apply?

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