The Solar Field Service Technician is responsible for troubleshooting, repairing, and maintaining residential solar systems to ensure optimal performance and customer satisfaction, supporting ongoing service needs throughout the system's lifespan.
Key Responsibilities
Troubleshoot and repair solar systems onsite.
Document service visits and complete job closeout reports.
Coordinate and schedule site visits with customers and internal teams.
Provide feedback to improve installation quality and customer experience.
Assist with system closeout, pre-energization, and ensuring readiness for operation.
Perform site surveys, inspections, and document collection.
Deliver high-quality service and installation work as the primary field representative.
Communicate effectively with homeowners regarding visit times and updates.
Maintain service level agreements for site visits.
Perform operational monitoring, site surveys, and field installations.
Conduct safety and quality audits, site inspections, and job closeout reviews.
Support damage and claims investigations related to solar systems.
Requirements
Electrical License only required in MA, a plus elsewhere
At least 3 years of experience installing, repairing, and troubleshooting residential solar storage systems
General knowledge of residential home maintenance and repair, with the ability to go the extra mile in remediating customer issues beyond the scope of solar system maintenance
Must be willing and able to climb ladders, stairs, work on rooftops, and work on your feet for long periods of time
Ability to work in extreme environments such as hot sun, cold, rain, crawl spaces, etc.
Electrical experience is a plus
At least 1 year of experience working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending, and standing for long periods of time
Ability to lift 50 pounds of weight frequently throughout the workday
Ability to safely handle and maintain basic hand and power tools used for installation
Excellent communication skills and a professional demeanor
Attention to detail
Regular, reliable, and predictable attendance
Ability to work well with others in a collaborative team environment
Must have a valid state driver’s license
Must have a clean driving record
Employment is contingent upon the successful completion of a background check
Benefits & Perks
Compensation/salary range not specified
Work schedule not specified
Work environment perks include unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans
Comprehensive benefits package
Ready to Apply?
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