• 7+ years of experience in a technical or construction-based role with a strong foundation in residential HVAC and/or geothermal systems.
• 4+ years of demonstrated experience developing and operationalizing programs and SOPs.
• Demonstrated ability to extend technical expertise across adjacent mechanical or energy system technologies.
• Experience in data analytics and performance reporting.
• Strong collaboration with tech enablement teams.
• Exceptional oral and written communication skills with the ability to influence third parties.
• Demonstrated ability to drive product and operations excellence while supporting business growth and commercial objectives
• Proven ability to operate effectively in a matrixed management environment with multiple stakeholders and reporting relationships.
• Highly organized with a strong attention to detail.
• Bachelor’s degree in Mechanical Engineering, HVAC Engineering, Energy Systems Engineering, Building Services Engineering, or a related field.
Preferred
• Direct experience with geothermal, water heater, or standby generator installations.
• Familiarity with residential building performance standards, Manual J/D/S calculations, or energy modeling.
• Experience scaling quality or inspection programs across multiple product categories.
• EPA 608 Universal Certification, NATE, or equivalent industry credentials.