Customer Success Specialist I (Spanish Bilingual)
Palmetto Clean TechRemote
Full Time
Posted June 22, 2026
$76k - $110k· Est.
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Job Description
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future.
Requirements
- 1+ year of customer service experience (call center or BPO preferred).
- Basic familiarity with solar energy systems or willingness to learn quickly.
- Strong verbal and written communication skills in English.
- Ability to stay calm and professional under pressure.
- Comfortable using CRM/ticketing systems (Salesforce preferred but not required).
- Detail-oriented and able to follow SOPs accurately.
- A positive, team-oriented attitude and willingness to grow into more complex responsibilities.
- Excellent written and verbal communication skills in both English and Spanish, with the ability to deliver constructive feedback clearly (required)
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