Team Lead, Customer Success (Spanish Bilingual)

• 3+ years of experience in customer service, preferably in a leadership or supervisory role. • Experience managing a remote/international team is a strong plus. • Background in solar, energy, or a similar technical industry is preferred but not required. • Excellent communication and interpersonal skills. • Strong problem-solving abilities and a proactive mindset. • Proficiency in workforce tools, CRM platforms, and reporting dashboards. • Ability to thrive in a fast-paced, customer-centric environment. • Excellent written and verbal communication skills in both English and Spanish, with the ability to deliver constructive feedback clearly (required)