Quality Assurance Specialist (Spanish Bilingual)
Palmetto Clean TechRemote
Full Time
Posted June 22, 2026
$76k - $110k· Est.
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Job Description
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future.
Requirements
- 2+ years of experience in Quality Assurance, Customer Experience, or related roles
- Strong understanding of customer service best practices
- Experience auditing customer interactions across multiple channels
- Ability to interpret SOPs and apply them consistently
- Excellent written and verbal communication skills
- Strong attention to detail and critical thinking skills
- Excellent written and verbal communication skills in both English and Spanish, with the ability to deliver constructive feedback clearly (required)
- Preferred Qualifications Familiarity with QA scorecards, audit workflows, and calibration processes Experience working with CRM platforms (e.g., Salesforce) Data-driven mindset with the ability to translate findings into insights Comfort collaborating with cross-functional teams
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