Apply Now
Application opens on company website
Job Description
The Technical Solar Expert provides customer service and technical troubleshooting support for solar energy systems, ensuring a positive customer experience and promoting solar energy adoption in the US and beyond.
Key Responsibilities
- Handle Tier 1 and Tier 2 customer support for solar energy systems
- Perform technical troubleshooting to resolve customer issues
- Provide excellent customer service to current homeowners
- Support both English and Spanish-speaking customers
Requirements
- Ability to handle both Tier 1 and Tier 2 support responsibilities related to solar energy systems.
- Experience in customer service and technical troubleshooting within the solar or energy storage industries.
- Proficiency in working with both English and Spanish-speaking customers.
- Strong communication skills to deliver a fantastic customer experience and promote solar energy as a mainstream choice.
- Ability to provide technical support and troubleshoot issues related to distributed solar and energy storage systems.
- Willingness to work in a role that combines customer service and technical troubleshooting to ensure customer peace of mind.
Benefits & Perks
Compensation/salary range not specified
Work environment committed to diversity and inclusion
Reasonable accommodations provided for individuals with disabilities
Inclusive workplace culture free of discrimination and harassment
Ready to Apply?
Join Omnidian and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More jobs at Omnidian
Director of Client Success, Residential Markets
Omnidian
Not specified
Full Time
Dec 24
Partner Account Manager, Commercial
Omnidian
Not specified
Full Time
Dec 24
Senior Financial Analyst, Corporate FP&A, Commercial and Operations
Omnidian
Not specified
Full Time
Dec 24
More jobs in Location not specified
Account Executive APJ
Planet
NEW
Remote
Full Time
2d
Account Executive NATO
Planet
NEW
Remote
Full Time
2d
Account Executive NATO
Planet
NEW
Remote
Full Time
2d