Apply Now
Application opens on company website
Job Description
The Business Service Manager oversees multiple operational functions within the company, providing leadership, support, and escalation management to ensure smooth client operations and team performance in the solar energy industry.
Key Responsibilities
- Provide leadership, escalation support, and operational oversight across case management, operations support, and client success functions.
- Coach team members and support key operational processes.
- Act as a central escalation and decision-making point for client management, escalations, scheduling, and inventory.
- Maintain general awareness of all three functions and support tasks outside core areas during leave or peak periods to ensure operational continuity.
Requirements
- Experience providing leadership, escalation support, and operational oversight across functions such as case management, operations support, and client success.
- Ability to have general awareness of all three functions (case management, operations support, and client success) even if assigned to a primary stream.
- Willingness to support tasks outside their core area during leave coverage or peak periods to ensure operational continuity.
- Experience coaching team members and supporting key operational processes.
- Ability to serve as a central escalation and decision-making point across client management, escalations, scheduling, and inventory.
- Demonstrated adaptability and cross-functional awareness.
- Strong relationship management skills.
- Experience managing direct reports in varied roles.
- Ability to support operational processes and contribute to team outcomes.
- Commitment to flexibility and shared accountability.
- Ability to support multiple functions and support tasks outside core responsibilities when needed.
Benefits & Perks
Compensation/salary range not specified
Work schedule not specified
Work environment perks not specified
Diversity and inclusion in the workplace
Reasonable accommodations for individuals with disabilities
Ready to Apply?
Join Omnidian and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Omnidian
More jobs at Omnidian
Director of Client Success, Residential Markets
Omnidian
Not specified
Full Time
Dec 24
Partner Account Manager, Commercial
Omnidian
Not specified
Full Time
Dec 24
Senior Financial Analyst, Corporate FP&A, Commercial and Operations
Omnidian
Not specified
Full Time
Dec 24
More jobs in Brisbane, Australia
Entry Level Solar Sales Representative | Kickstart your 2026 career in Sales!
Smart Energy
Brisbane
Full Time
Dec 31
Specialist OT Engineer
Akaysha Energy
Brisbane
Full Time
Jan 29
Entry Level Solar Sales Representative
Smart Energy
Brisbane
Full Time
Mar 2