Senior CRM Executive
Octopus EnergyLondon, United Kingdom
Full Time
Posted December 4, 2025
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Job Description
A data-driven Senior CRM Executive responsible for developing and optimizing customer communication campaigns, automating customer journeys, and enhancing engagement to support the company's mission of promoting electric vehicle adoption and sustainable change.
Key Responsibilities
- Build high-impact customer communication campaigns
- Optimize automated customer journeys
- Drive engagement from prospective drivers
- Shape CRM strategy to improve performance
- Measure and analyze CRM campaign results
Requirements
- Experience in building high-impact customer campaigns and automating customer journeys.
- Ability to optimise automated journeys to drive meaningful engagement from prospective drivers.
- Proven ability to shape CRM strategy and elevate CRM performance to deliver measurable results.
- Strong data-driven approach to customer communications and campaign management.
- Experience in managing or executing CRM campaigns within a relevant industry or environment.
- Excellent communication skills to craft effective customer campaigns and strategies.
Benefits & Perks
Compensation/salary range not specified
Work schedule not specified
Work environment perks not specified
Inclusive and fair work environment
Tools and environment provided to unleash potential
Accommodation options available for interview process
Ready to Apply?
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