Job Description
The role involves managing and developing a team of autonomous vehicle operators, overseeing daily operations, ensuring performance standards, and collaborating with cross-functional teams to support Nuro's self-driving technology deployment.
Key Responsibilities
- Hire, onboard, and develop a team of AV operators
- Manage operator performance through feedback, coaching, and performance reviews
- Oversee start and end of shift activities, including attendance and data management
- Coordinate with planning teams to ensure operator readiness and alignment with weekly goals
- Respond to operator and onsite incidents following established procedures
- Monitor and review team performance, identifying areas for improvement
- Collaborate cross-functionally to implement continuous improvement initiatives
- Share best practices and drive standardization across locations
Requirements
- At least 2 years experience managing teams of at least 10 direct reports, including hiring, performance managing, coaching, and mentoring or relevant work experience.
- Ability to lead and manage a team of 20 operators, providing feedback, guidance, and coaching to ensure training competency is up to date.
- Experience conducting performance reviews of team members in line with performance evaluation metrics, and working with stakeholders to update these metrics as needed.
- Experience running the interview process and executing onboarding for new hires in accordance with the onboarding plan, including working with the Learning and Development team to develop interview and onboarding processes and grading rubrics.
- Understanding of US Labor laws, Employment laws, and Driving laws.
- Ability to work a flexible schedule that includes nights, evenings, and weekends to meet business needs.
- Ability to perform Start of Shift and End of Shift activities, including capturing operator attendance, supporting software burns and data importing, and preparing keys and disks for operators.
- Ability to respond to operator and onsite incidents as per established procedures.
- Ability to review plan versus actual performance weekly to identify deviations and develop action plans.
- Experience working cross-functionally with other organizations to manage continuous improvement processes and projects to enhance efficiency and throughput.
- Strong problem-solving skills and initiative to resolve issues independently.
- Exceptional interpersonal and communication skills, with the ability to review data effectively.
- Comfortable working in a fast-paced, dynamic environment and willing to assist where needed.
- A friendly, positive attitude with a willingness to learn and grow.
- Excitement about robots and supporting the development of AI and robotics endeavors.
Benefits & Perks
Compensation/salary range between $72,160 and $97,420, plus potential annual performance bonus and equity
Flexible work schedule including nights, evenings, and weekends
Competitive benefits package
Ready to Apply?
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