Job Description
The role involves managing and leading a team of autonomous vehicle operators, overseeing their training, performance, and daily operations to ensure successful execution of Nuro's self-driving technology missions.
Key Responsibilities
- Hire, onboard, and develop a team of AV operators
- Manage team performance through feedback, coaching, and performance reviews
- Oversee start and end of shift activities, including attendance and data management
- Coordinate with planning teams to ensure operators are trained and prepared for new features
- Respond to operator and onsite incidents according to established procedures
- Monitor and analyze team performance, identifying and addressing deviations
- Collaborate cross-functionally to implement continuous improvement initiatives
- Share best practices and drive standardization across locations
Requirements
- At least 2 years experience managing teams of at least 10 direct reports, including hiring, performance managing, coaching, and mentoring or relevant work experience.
- Ability to lead and manage a team of 20 operators, providing feedback, guidance, and coaching to ensure training competency is up to date.
- Experience conducting performance reviews of team members in line with performance evaluation metrics, and working with stakeholders to update these metrics as needed.
- Experience running the interview process and executing onboarding for new hires in accordance with the onboarding plan, including developing interview and onboarding processes and grading rubrics in collaboration with the Learning and Development team.
- Strong problem-solving skills and the ability to take initiative to resolve issues independently.
- Ability to review data and analyze performance metrics to identify deviations and develop action plans.
- Understanding of US Labor laws, Employment laws, and Driving laws.
- Excellent interpersonal and communication skills to effectively engage with team members and cross-functional stakeholders.
- Ability to work in a fast-paced, dynamic environment with a friendly, positive attitude and willingness to learn and grow.
- Willingness and ability to work a flexible schedule that includes nights, evenings, and weekends.
- Physical ability to perform Start of Shift and End of Shift activities, including capturing operator attendance, supporting software burns, data importing, and preparing operator keys and disks.
Benefits & Perks
Compensation/salary range between $80,180 and $108,240 depending on experience and qualifications
Annual performance bonus
Equity
A competitive benefits package
Ready to Apply?
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