Senior Manager, Field Services
Metergy SolutionsNew York, New York
Full Time
Posted January 6, 2026
Energy Management
Visa Sponsored
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Application opens on company website
Job Description
The Senior Manager, Field Services leads a team responsible for the installation, maintenance, and repair of sophisticated metering systems in multi-residential and commercial buildings, ensuring contractual service delivery, developing talent, and managing client relationships with profit and loss accountability.
Key Responsibilities
- Lead and manage the field service team performing installation, project management, service, and repair of meter and sub-meter equipment.
- Establish processes, procedures, and key performance indicators; hold team members accountable.
- Develop and coach talent at all levels to build a bench of qualified team members.
- Coordinate with clients and internal teams to ensure service requirements and metrics are consistently met.
- Act as a liaison between clients and Metergy, with profit and loss responsibility.
Requirements
- Experience leading a field service team performing installation, project management, service, and repair of sophisticated meter and sub-meter equipment and systems.
- Ability to establish processes, procedures, and key performance indicators for a field service team and hold teams accountable.
- Proven experience in developing and coaching talent at all levels and creating a bench of team members ready for advancement.
- Experience working in concert with clients and internal teams to ensure all requirements and service metrics outlined in contract agreements are met on a consistent basis.
- Ability to act as a liaison on behalf of clients and the company with direct profit and loss (P&L) responsibility.
- This is primarily an on-site role at the NYC Office location in Long Island City, with some flexibility available after the first 6 months.
- Excellent health coverage and life insurance benefits with no waiting period.
- Company-paid Long-Term Disability and Basic Life Coverage.
- Flexible Spending Account (FSA) options.
- 401K plan with immediate company match.
- Generous Paid Time Off plan plus 10 paid holidays.
- Ability to work in a respectful, inclusive, and high-performing workplace environment.
Benefits & Perks
Excellent health coverage and life insurance benefits with no waiting period
Company-paid Long-Term Disability and Basic Life Coverage
Flexible Spending Account (FSA) options
401K plan with immediate company match
Generous Paid Time Off Plan plus 10 paid holidays
Summer hours to enjoy the weather
Regular social events such as happy hours and holiday parties
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