EV Field Service Technician

• Act as the company’s on-site advocate for EV’s and EVSBs, striving to achieve 90% overall uptime • Represent the company at customer locations with the highest standards of professional conduct • Retains a clean and safe work environment and brings any unsafe practices or conditions to management • Diagnoses malfunctions and performs electric vehicle and charger repairs (e.g. adjust/test steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, etc.) and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements. Test-drives vehicles to ensure repair resolved • Maintain detailed and timely documentation for troubleshooting and repairs, records time and materials used for each assignment in asset management platform • Assist in managing of external support vendors to follow up and document repairs being made to Highland’s assets • Provides repair and maintenance assistance to junior technician staff • Performs road calls and on the road repairs as assigned. • Undergo electric vehicle and charger OEM and internal trainings

• Minimum of 5+ years Electrician, Electric Vehicle, or Medium/Heavy duty truck Fleet repair experience • Advanced Diagnostic, Electrical, and AC skills required • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals • Knowledge of MS Suite products • Possess the recommended tools for a Medium Duty technician as well as electrical diagnostics tooling • Flexibility to work bus depot hours (early morning to afternoon) and weekends (when on scheduled shift) • Clean Driving Record is required • Requirements within 12 months of employment: Commercial Driver’s License Required / Minimum 3 ASE certifications required (bonus compensation available if greater) / and Minimum of 4 OEM Certifications required (bonus compensation available if greater)