Job Description
The role involves designing and supporting battery energy storage systems (ESS) for various applications, providing pre-sales technical support, coordinating with cross-functional teams, and engaging with customers to ensure successful system integration and adoption in a global energy storage context.
Key Responsibilities
- Design and conceptualize battery systems tailored for specific applications, optimizing performance, safety, and cycle life.
- Provide pre-sales technical support and develop documentation to assist customer account engagements.
- Manage technical account engagements pre- and post-sales to ensure successful ESS solution adoption.
- Support utility-scale and commercial projects with customized design solutions to secure design wins and reduce costs.
- Collect field testing feedback and coordinate with R&D and product teams for product improvements.
- Collaborate with customer support to address technical issues and enhance customer satisfaction.
- Engage with customers and partners on ESS system applications and integration with balance of system components.
- Develop technical documentation including specifications, manuals, and safety certifications for ESS products.
- Coordinate with sales and technical teams to prioritize project opportunities and provide pre-sales support.
- Work with R&D and cross-functional teams to ensure product readiness and successful market positioning.
- Participate in design reviews and technical meetings to exchange ideas and gather feedback.
- Lead technical training initiatives and develop tools to support sales and partner teams.
- Act as a technical liaison for customer feedback and collaborate with product management on product issues and solutions.
Requirements
- A Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field; a Master's degree is preferred.
- Practical experience with distributed PV solar and energy storage system applications.
- 2-5 years of experience in ESS engineering design, technical pre-sales support, and project management.
- Strong knowledge of certification and regulatory codes for ESS installations and development.
- Ability to lead and manage tasks in the technical pipeline to ensure all qualified projects receive appropriate pre-sales design and technical support.
- Experience working closely with cross-functional teams including electrical engineers, mechanical engineers, manufacturing engineers, and suppliers to ensure seamless integration of battery systems into larger products or systems.
- Experience participating in design reviews, meetings, and discussions to exchange ideas, provide technical expertise, and gather feedback.
- Ability to coordinate with China-based R&D, design, and pre-sales technical support teams to ensure proactive participation in test requirements, procedures, and plans.
- Experience managing the technical pipeline and ensuring proper prioritization of account project opportunities.
- Experience developing technical documentation such as technical specifications, manuals, safety certifications, and technical diligence proposals.
- Strong communication skills to work closely with sales teams, customers, and partners, and to act as a sales focal point for technical feedback and solutions.
- Ability to lead and collaborate with Product Management on technical tools and training, and drive adoption through sales teams, partners, and distributors.
- Experience managing a closed-loop process with product management, customer support, and sales on field pre-sales topics and issues.
- Willingness to travel internationally as required.
- Fluency in English; proficiency in German and/or Chinese is a plus.
Benefits & Perks
Compensation/salary range (not specified)
Work schedule (not specified)
Work environment perks (not specified)
Opportunities for career growth and challenging environment
Inclusive and diverse workplace culture
Potential for international travel
Participation in innovative projects in green energy and energy storage
Collaboration with cross-functional teams and global offices
Training and development in technical tools and market knowledge
Ready to Apply?
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