Job Description
The Digital Collections Specialist is responsible for communicating with delinquent borrowers through digital channels to collect overdue payments, provide payment solutions, and maintain accurate records of contacts and payments related to delinquent accounts.
Key Responsibilities
- Respond to borrowers via digital communication channels regarding delinquent accounts
- Collect past due payments from borrowers
- Provide payment solutions to resolve borrower delinquencies
- Maintain records of contacts, attempted contacts, and payments collected from delinquent customers
Requirements
- Respond to borrowers via different digital communication channels with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower’s delinquency.
- Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
Benefits & Perks
Compensation: $16-$18 per hour DOE plus bonus
Work schedule: Not specified
Work environment perks: Not specified
Additional benefits: Bonus opportunities
Ready to Apply?
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