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Solar Service Technician

Freedom Solar Power
Austin, Texas
Full Time
Posted October 22, 2025
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Job Description

A Solar Service Technician is responsible for troubleshooting, diagnosing, repairing, and maintaining residential and commercial solar, storage, and off-grid systems onsite, ensuring quality craftsmanship and excellent customer service throughout the solar installation and service process.

Key Responsibilities

  • Respond to service calls for solar system issues from dispatch.
  • Troubleshoot, diagnose, and repair residential and commercial solar, storage, and off-grid systems.
  • Perform physical repairs or replacements on solar panels, including roof work.
  • Provide exceptional customer service to homeowners.
  • Communicate findings and follow procedures with management.
  • Complete paperwork, timekeeping, and inventory for service calls.
  • Collect payments and upsell services in the field.
  • Complete job disposition forms after each service call.

Requirements

  • Prior solar installation experience
  • Valid Apprentice Electrician license
  • OSHA 10 certification
  • Valid Driver's License and willingness to travel regionally frequently
  • Knowledge of local electrical codes
  • Knowledge of residential Photovoltaic (PV) design and components
  • Thorough understanding of residential AC MicroInverters and DC String Optimizer PV systems
  • Thorough understanding of residential electrical systems and components, and how to work safely around residential electrical components
  • Ability to work alone and with teams in a safe manner
  • Ability to learn new technical skills and diagnostic troubleshooting processes
  • Must be able to withstand heights, climb ladders, and be outdoors for long periods in hot and cool climates
  • Physical ability to perform light lifting and carrying under 15 lbs, straight pulling, simple grasping, walking, standing, and sitting
  • Ability to see, identify colors, hear with aid, write, count, read, and tell time
  • Ability to operate office equipment and motor vehicle

Benefits & Perks

Medical, Dental, and Vision Insurance
100% Company-Sponsored Short-Term Disability
401(k) Employer Matching
Weekly Pay Dates
3 Weeks Paid Time Off (PTO)
3 Sick Days
12 Paid Holidays
Team Building Events
Opportunities for Upward Mobility

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