Job Description
The Technical Consultant will deploy, support, and troubleshoot enterprise GIS solutions in cloud environments like AWS and Azure, working with cross-functional teams to optimize system performance and develop innovative cloud-based GIS offerings for a variety of clients.
Key Responsibilities
- Deploy, administer, monitor, and troubleshoot ArcGIS Enterprise solutions in cloud environments such as AWS and Azure.
- Implement and validate solution changes to ensure minimal downtime and optimal operational efficiency.
- Work with a multidisciplinary team to deploy cloud-based GIS solutions for various clients.
- Research and develop solutions using new cloud technologies to enhance existing deployments and create new offerings.
- Provide proactive support to identify and resolve uptime and performance issues, including root cause analysis.
- Engage with development, QA, and product teams to resolve technical issues and improve system performance.
- Participate in rotational 24/7 on-call technical support for enterprise GIS systems.
Requirements
- 5 years of experience designing, implementing, and administrating enterprise GIS solutions systems that leverage the ArcGIS platform desktop, enterprise, and online
- Proficiency with the Esri product line, including ArcGIS Desktop, ArcGIS Enterprise, ArcGIS Online, and related desktop extensions
- Excellent organizational skills, verbal and written communication skills, and the ability to interact directly with customers who do not have an IT background
- Demonstrated problem-solving skills with the ability to think quickly
- US citizenship
- Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS), or a related STEM field
- Experience deploying, administering, monitoring, and troubleshooting ArcGIS Enterprise-based solutions in cloud environments such as AWS and Azure
- Experience with deploying and supporting cloud solutions in environments supporting 24/7 high-availability production systems
- Ability to implement and validate solution changes with minimal downtime and maximum operational efficiency
- Ability to recognize and handle uptime and performance challenges proactively
- Experience engaging with development, QA, and product teams to bring cases to resolution
- Ability to troubleshoot systems and provide root cause analysis
- Willingness to provide rotational 24/7 on-call technical support
Benefits & Perks
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the year
Opportunities for personal and professional growth
Ready to Apply?
Join Esri and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More jobs at Esri
Sr. UX Researcher - ArcGIS Apps
Esri
NEW
Redlands
Full Time
2d
$97k-167k
Product Engineer I - ArcGIS CityEngine
Esri
NEW
Zurich
Full Time
2d
DevOps Engineer II - Geocoding Services
Esri
NEW
Redlands
Full Time
2d
$98k-163k
More jobs in St. Louis, Missouri
Sales Representative**
Bonedry
St. Louis
Full Time
5d
Field Project Foreman: Roofing Division*
Bonedry
St. Louis
Full Time
5d
Repair Technician: Roofing*
Bonedry
St. Louis
Full Time
5d