Client Relations Coordinator (Forensic Services practice) at Charles River Associates

Support the day-to-day management of strategic alliance partner relationships.
Schedule and coordinate recurring meetings with internal stakeholders.
Maintain regular communication with alliance partners to strengthen relationships.
Coordinate joint marketing campaigns, webinars, conferences, and other marketing activities.
Track partner-generated opportunities and ensure timely follow-up.
Assist with developing business development plans for strategic markets.
Maintain CRM records, pipeline reports, and partnership metrics.
Prepare presentations, dashboards, meeting materials updates.
Research prospective alliance partners, market trends, and emerging technologies.
Coordinate onboarding activities for new alliance partners.
Collaborate with business development team to maximize success with clients, partnerships and potential markets.
Represent the practice during partner meetings and industry events when appropriate.

Bachelor's degree in Business, Marketing, Communications, Technology, or a related discipline.
Approximately 2–5 years of experience in business development, account management, marketing, consulting, or relationship management.
Excellent verbal and written communication skills.
Strong organizational and project management abilities.
Ability to build professional relationships with both internal and external stakeholders.
Strong attention to detail and ability to manage multiple priorities simultaneously.
Proficiency in Microsoft Office, particularly Excel and PowerPoint.
Experience with Salesforce or another CRM platform is preferred.
Interest or experience in cybersecurity, digital forensics, eDiscovery, SaaS, or professional services is a plus.
Highly organized with exceptional follow-through.
Comfortable communicating with senior leaders and external partners.
Naturally curious and proactive in identifying opportunities.
Strong interpersonal skills and a collaborative mindset.
Self-motivated with the ability to work independently while supporting a team environment.

CRA’s robust skills development programs , including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities.
We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers.

Client Relations Coordinator (Forensic Services practice)