Job Description
The role involves supporting customers in India and other regions to identify business challenges, demonstrate the value of Celonis' Process Mining solutions, and drive process improvements and digital transformation initiatives through data analysis, stakeholder engagement, and strategic planning.
Key Responsibilities
- Collaborate with GCC customers in India to identify business challenges and align Celonis solutions to achieve their objectives
- Support regional accounts by establishing and nurturing customer relationships through technical and business expertise
- Share customer insights with internal teams to influence product development and innovation
- Create reusable collateral, best practices, and tools within the Global VE Center of Excellence
- Conduct ROI analysis and develop business cases to demonstrate the value of Celonis solutions
- Translate customer strategic priorities into high-impact use cases and build demos and business cases
- Facilitate business value workshops to identify process improvement opportunities
- Present value realization results to senior management and C-level stakeholders
- Develop strategic expansion roadmaps to embed Celonis as a core business transformation platform
- Provide feedback to product development teams based on customer use cases and insights
Requirements
- 5 years of experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement, and respective Software deployment, ideally in a customer-facing role in Solution Consulting, Sales Engineering, or IT Management Consulting with a Business Software SaaS Provider or a Consultancy, or in an Inhouse role such as Center of Excellence for Data Mining Analytics Intelligence within an Enterprise.
- Good knowledge of Business Software SaaS applications such as SAP, with experience in implementing RPA and/or BI Tools, and/or building Dashboards, Apps, and Action Flows.
- Hands-on SQL experience and Python experience is preferred.
- Experience in collaborating with IT teams.
- Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent, and training users and process owners to realize value.
- Experience in planning and managing project scopes, expectations, and timelines, managing multiple projects across different parts of the value journey, and leveraging partners from the Celonis Ecosystem.
- Experience in preparing and communicating value roadmaps and results to stakeholders and management, both internally and externally.
- Excellent communication and presentation skills in Italian and English.
Benefits & Perks
Unrivaled Family Support Benefit from our inclusive parental leave policy 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment
Work-Life Integration Enjoy Unlimited PTO in applicable regions and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration
Continuous Growth Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform
Holistic Well-being Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated Wellness Weeks that prioritize work life balance
Drive Sustainability Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually
Ready to Apply?
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