Job Description
The role involves supporting global professional services programs by creating communication assets, coordinating workshops, managing stakeholder relationships, and analyzing program effectiveness to enhance customer enablement and technical adoption within a fast-paced SaaS environment.
Key Responsibilities
- Create and maintain Celonis Professional Services communications assets
- Coordinate workshops and customer success programs, including scheduling, content preparation, and post-session reporting
- Support stakeholder management by liaising with relevant teams for requirements gathering and feedback
- Analyze program compliance and produce reports for leadership review
- Understand and contribute to the rollout of Celonis technical solutions through various initiatives
Requirements
- BA BS degree or equivalent work experience
- Experience with SaaS sales, customer success, or consulting is a plus
- Strong analytical mindset with experience or coursework in Business Analytics, Data Analytics, or related fields
- Proficient in Excel
- Passionate and proactive individual eager to learn and contribute
- Excellent project management organizational skills and the ability to work collaboratively across timezone gaps
- Ability to complete tasks with diligence and attention to detail without losing the big picture
- Structured work approach with the ability to quickly comprehend new topics and complex interrelationships to work and communicate effectively
- Hands-on, pragmatic, and results-oriented working style
- Excellent written and verbal communication skills, fluent in English
- Knowledge of Communications Platforms (experience with EXP is a plus)
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to resources such as gym subsidies, counseling, and well-being programs
clear career paths
internal mobility
dedicated learning program
mentorship opportunities
Ready to Apply?
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