Job Description
This role involves supporting customer engagements by leveraging AI and process intelligence technology to solve business challenges, develop innovative solutions, and demonstrate value to clients, with opportunities for career growth and international collaboration within a fast-paced SaaS environment.
Key Responsibilities
- Support the Japan Value Engineering team on customer engagements
- Collaborate with customers to identify business challenges and demonstrate how Celonis Process Intelligence can address them
- Execute proof projects to showcase value, quantify business impact, and present findings to senior executives
- Prototype and develop AI solutions tailored to customer needs, including machine learning and LLM-based solutions
- Drive change management and ensure positive return on investment for customers
- Build and maintain strong relationships with customers as a trusted advisor
- Share customer insights with internal teams to influence product development and innovation
- Create reusable collateral, best practices, and tools within the Global VE Center of Excellence
- Travel to Japan to meet clients and support customer success
Requirements
- Be a Japanese citizen or visa holder, willing to stay in Madrid for 12 months before having the view to relocate to Tokyo.
- Fluent in Japanese and English.
- Willing to travel to the Japan region to meet clients in person.
- Hold a bachelor's and/or master's degree in Industrial Engineering, Computer Science, Data Science, Business Analytics, AI ML, Mathematics, or other related fields.
- Have valuable work internship experience.
- Have a passion for technology, data, and AI and the impact it can have on the world.
- Have a basic knowledge or hands-on experience in SQL and/or Python.
- Any exposure to process mining principles and completion of Celonis Rising Star modules would be a welcome indicator of eagerness to develop in this field.
- Able to think analytically and creatively, especially in applying technology solutions to core business problems.
- Focused on creating and adding value for customers.
- Have an entrepreneurial mindset and the ability to multi-task, prioritize, and execute.
- Able to build relationships with senior management and influence decision-makers.
- Confident to present to C-level executives and larger audiences.
- Willing to travel to the Japan region to meet clients in person.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
gym subsidies
counseling and well-being programs
clear career paths
internal mobility
dedicated learning program
mentorship opportunities
Ready to Apply?
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