Technical Author multiple roles and seniority levels
CanonicalRemote
Full Time
Posted September 18, 2025
Not Specified
Remote
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Application opens on company website
Job Description
A Technical Author at Canonical is responsible for creating, maintaining, and improving technical documentation across various teams and products, collaborating with colleagues and engaging with user communities to ensure high-quality, user-focused content that supports product success and organizational communication.
Key Responsibilities
- Create, maintain, and improve software and internal documentation
- Collaborate with team members to produce effective documentation contributions
- Influence product development and design through expert documentation and user feedback
- Engage with user communities to ensure documentation meets their needs
- Standardize content structure, presentation, style, and language across products
- Advance documentation best practices and contribute to the documentation discipline
Requirements
- Demonstrable documentation skills, insight and enthusiasm for creating high-quality technical documentation.
- Experience of software development contexts, with familiarity in Linux, working on the command line, Git, and documentation markup languages such as reStructuredText and MyST.
- Hold a BSc BA degree or equivalent.
- Ability to collaborate effectively with team members and other colleagues across the organization.
- Excellent written communication skills with a focus on functional clarity and quality.
- Technical curiosity and fascination with software technology and its challenges.
- Experience engaging with user communities to ensure documentation meets their needs and encouraging community contributions.
- Ability to influence product development and provide expert opinions on function and design.
- Willingness and ability to work fully remotely from anywhere in the world.
- Ability to create, maintain, and improve software and other documentation.
- Ability to standardize the structure, presentation, style, and language of content across multiple products.
- Willingness to engage in collaboration with documentation peers to advance documentation best practices and standards.
- Ability to contribute to and challenge the understanding and practice of documentation as a discipline.
- Willingness to travel twice a year for up to two weeks for events (if applicable).
Benefits & Perks
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
Compensation is based on location, experience, and performance, with annual revisits and performance-driven bonuses or commissions
Ready to Apply?
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