Software Engineer, Sustaining Engineering
CanonicalRemote
Full Time
Posted September 18, 2025
Not Specified
Remote
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Application opens on company website
Job Description
A Software Engineer in Sustaining Engineering at Canonical works on troubleshooting, fixing, and upstreaming bug fixes for open source software components like Ubuntu, Kernel, Ceph, OpenStack, and Kubernetes, ensuring the stability and performance of the platform across various layers of the software stack in a remote, collaborative environment.
Key Responsibilities
- Resolve complex customer issues related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes
- Maintain close collaboration with Canonical's Field, Support, and Product Engineering teams
- Participate in upstream open source communities
- Develop bug fixes, backport patches, and work with upstream projects for inclusion
- Review code produced by other engineers
- Troubleshoot and address software issues at various levels of the stack
- Contribute to upstream bug fixes and upstream community development
Requirements
- Professional experience as a software engineer
- Background in Computer Science, STEM or similar field
- Strong experience with Linux
- At least one of the following cloud technologies: Ceph, OpenStack, Kubernetes
- Strong development-level experience with at least one of Python, Go, C or C++ on Linux
- Ability to troubleshoot with debugging tools like gdb
- Familiarity with git source code repositories and branches
- Willingness to travel up to 4 times a year for internal events
- Resolving complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
- Maintaining a close working relationship with Canonical’s Field, Support and product engineering teams
- Participating in upstream communities
- Developing bug fixes, backporting patches, and working with upstream for inclusion
- Reviewing code produced by other engineers
- Demonstrating good judgement in technical methods and techniques
- Prioritizing work and managing your time effectively against those priorities
- Participating in team discussions to improve processes, tools, and documentation
- Maintaining clear, technical and concise communications
- Ability to work remotely and travel internationally up to 10% of work time
Benefits & Perks
Compensation is based on geographical location, experience, and performance, with annual reviews and performance-driven bonuses
Distributed work environment with remote work since 2004
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass for travel and travel upgrades for long haul company events
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