Software Engineer, Cloud - Sustaining Engineering
CanonicalRemote
Full Time
Posted January 20, 2026
Not Specified
Remote
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Job Description
A Software Engineer in Sustaining Engineering at Canonical is responsible for troubleshooting, fixing, and upstreaming issues in Linux-based open source infrastructure such as Ubuntu, OpenStack, and Kubernetes, working across various layers of the software stack to ensure the stability and performance of enterprise solutions.
Key Responsibilities
- Resolve complex customer problems related to Ubuntu, OpenStack, Kubernetes, and other open source software
- Maintain close collaboration with support, field, and product engineering teams
- Participate in upstream open source communities to develop fixes and patches
- Review code produced by other engineers
- Troubleshoot and implement upstream fixes, workarounds, and guidance
- Prioritize and manage work effectively to address critical issues
- Contribute to process, tool, and documentation improvements through team discussions
Requirements
- Professional experience as a software engineer
- Background in Computer Science, STEM or similar field
- Strong experience with Linux, OpenStack, Kubernetes or other cloud technologies
- Strong development-level experience with Python, Go, C, or C++ on Linux
- Ability to troubleshoot with gdb and other debugging tools
- Familiarity with git source code repositories and branches
- An exceptional academic track record from both high school and preferably university
- Willingness to travel up to 4 times a year for internal events
- Experience in resolving complex customer problems related to Ubuntu, OpenStack, or Kubernetes and other open source software
- Ability to maintain a close working relationship with Canonical’s field, support, and product engineering teams
- Experience participating in upstream communities
- Experience developing fixes, backporting patches, and working with upstream for inclusion
- Experience reviewing code produced by other engineers
- Demonstrating good judgment in technical methods and techniques
- Prioritizing work and managing time effectively against those priorities
- Participating in team discussions to improve processes, tools, and documentation
- Maintaining clear, technical, and concise communications
- Ability to work productively at any level of the stack above the kernel, in a wide range of languages
- Ability to work from home and travel internationally up to 10% of work time
Benefits & Perks
Compensation is based on location, experience, and performance, with annual reviews and more frequent reviews for graduates and associates
Performance-driven annual bonus
Distributed work environment with remote work since 2004
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Travel upgrades and Priority Pass for travel and company events
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