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Job Description
A Jira Administrator role responsible for managing and automating Atlassian Jira Cloud, integrating it with other business systems, and creating data-driven dashboards to support decision-making across a global, remote team at Canonical.
Key Responsibilities
- Manage and configure Atlassian Jira Cloud, including automation and integrations
- Design and implement processes and automation workflows within Jira
- Create analytical dashboards to support data-driven decision making
- Develop and maintain integrations between Jira and data warehouses
- Document processes, automation, and integrations related to Jira
- Collaborate with engineering, operations, and support teams globally
- Handle critical escalations and resolve issues promptly
Requirements
- Exceptional academic track record from both high school and university
- Experience with Atlassian Jira and its ecosystem as an administrator
- Understanding of common Jira usage patterns for various technical and non-technical departments
- Experience as a software developer in Python
- Professional written and spoken English
- Excellent interpersonal skills, curiosity, flexibility, and accountability
- Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
- Ability to travel internationally twice a year, for company events up to two weeks long
Benefits & Perks
Annual compensation review
Performance-driven annual bonus or commission
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Program
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
Ready to Apply?
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