Information Systems - Open Source Technical Architect

Canonical

Remote

Full Time

Posted April 1, 2026

Not Specified

Remote

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Job Description

The role involves designing and implementing global infrastructure solutions, automating operations, and ensuring reliability and security for Canonical's IT and cloud services, primarily supporting the Ubuntu platform. It requires leading technical decisions, collaborating with development and security teams, and improving operational scalability in a remote, home-based setting.

Key Responsibilities

Define and implement a holistic vision for world-class internal cloud infrastructure
Develop and maintain technical design roadmaps and guidelines to improve reliability, resilience, and scalability
Collaborate with cloud-ops software development teams on roadmap, requirements, and prioritization
Advise IS management on technology choices, reliability, resilience, and business cases
Lead technical decisions to create scalable, self-service solutions
Work with security teams to establish best practices and mitigate threats
Automate operations for large-scale distributed systems
Design service architecture, documentation, policies, and operational procedures in collaboration with development teams
Analyze incidents to identify root causes and implement structural improvements

Requirements

Exceptional academic track record from both high school and university.
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path.
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation.
Track record of going above-and-beyond expectations to achieve outstanding results.
Extensive knowledge of cloud computing concepts, technologies, and operations.
Practical knowledge of Linux networking, routing, and firewalls, internet transit, and large-scale bandwidth networking.
Experience dealing with significant production outages, incident response, and postmortems.
A passion for writing, sharing, and maintaining enterprise open-source software solutions.
Able to communicate clearly and effectively in English over email, chat, video or voice calls, and in-person.
Familiarity and passion for open-source, especially Ubuntu or Debian.
Willingness and ability to work remotely in the EMEA region with twice-annual travel totaling around 4 weeks per year.
Ability to define, get buy-in, and implement a holistic vision of a world-class internal cloud.
Ability to set up, maintain, and update the technical design roadmap and guidelines for Site Reliability Engineers (SREs) within the IS team to improve reliability, resilience, operational scalability, and technical scalability.
Ability to collaborate with cloud-ops software development teams to provide input for roadmap, requirements, and prioritization to build a highly standardized and automated operation.
Ability to provide the IS management with input and advice regarding technology, reliability, resilience, and business cases.
Lead technical choices to implement solutions as self-service products, ensuring scalable operation.
Collaborate with product security and operations security teams to set best practices and mitigate new threats in a timely manner.
Automate operations for reuse across the world's largest companies, considering the complexities of distributed systems.
Collaborate with development teams to design service architecture, documentation, playbooks, policies, and operational procedures.
Analyze incidents and events to identify root causes and recommend structural improvements to minimize recurrence.