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Cloud Professional Services Manager

Canonical
Remote
Full Time
Posted September 18, 2025
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Job Description

This role involves leading and managing a team of cloud solutions engineers to design, deploy, and support open source cloud solutions for customers, while also participating in technical presales and fostering team development in a remote, global environment.

Key Responsibilities

  • Lead and develop a team of engineers across various experience levels.
  • Manage team performance, career development, and ensure timely delivery of high-quality results.
  • Participate in technical presales activities by providing expertise and advice to customers.
  • Design, deploy, test, and hand over cloud solutions such as OpenStack, Kubernetes, Ceph, and others.
  • Represent the team and products to stakeholders, partners, and customers.
  • Collaborate with other teams and leadership to develop engineering practices and organizational strategies.

Requirements

  • Lead and develop a team of engineers, ranging from graduate to senior, and provide coaching, mentoring, and career development feedback.
  • Experience in developing and growing engineering talent.
  • Ability to represent your team from a technical perspective and drive collaboration with other teams and customers.
  • Participate actively in technical presales to help achieve quarterly departmental goals.
  • Knowledge of cloud computing concepts and technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
  • Practical knowledge of Linux and networking.
  • Experience in technical presales activities.
  • Excellent verbal and written communication skills in English.
  • Passion for and a track record of developing and growing people.
  • Experience in leading, coaching, and mentoring engineers.
  • Organizational skills to ensure your team delivers timely, high-quality results.
  • An exceptional academic track record from high school and preferably university.
  • Willingness to travel up to 40% of the time, attending internal company events, external tech events, and customer meetings.
  • Ability to develop engineering talent and actively participate in technical presales.
  • Ability to plan and manage progress on goals and projects.
  • Ability to work remotely in a single major time zone.
  • Represent your team and product to stakeholders, partners, and customers.
  • Ability to implement disciplined engineering processes.
  • Experience collaborating with external partners.
  • Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps.

Benefits & Perks

Compensation range varies based on location, experience, and performance, with annual reviews and performance-driven bonuses
Work remotely within a single major time zone
Distributed work environment with twice-yearly in-person team sprints
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues and attend events
Travel upgrades and Priority Pass for long-haul company travel

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