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Job Description
A Cloud Field Engineering Manager at Canonical leads and develops a team of cloud solutions architects, working directly with customers to design, deploy, and support open source cloud solutions across public and private environments, while also participating in technical presales and fostering team growth.
Key Responsibilities
- Lead and develop a team of field engineers in presales and professional services
- Design and deploy private and public cloud solutions tailored to customer needs
- Solve customer problems by promoting technologies and acting as a trusted advisor
- Participate in technical presales activities to support sales goals
- Manage team performance, provide coaching, mentoring, and career guidance
- Represent the team and products to stakeholders, partners, and customers
- Plan, track, and ensure timely delivery of engineering projects and goals
- Collaborate with other teams and leadership to develop engineering practices and strategies
Requirements
- Experience in leading, coaching, and mentoring engineers, with a track record of developing and growing people.
- Practical knowledge of Linux and networking.
- Knowledge of cloud computing concepts and technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
- Experience in technical presales activities, including providing technical advice during the sales process.
- Excellent verbal and written communication skills in English.
- Organized and able to ensure the team delivers timely, high-quality results.
- Ability to develop engineering talent and represent the team from a technical perspective.
- Willingness to travel up to 25% of the time, attending internal company events, external tech events, and customer meetings.
- An exceptional academic track record from high school and, preferably, university.
Benefits & Perks
Compensation/salary range is based on location, experience, and performance, with annual reviews and performance-driven bonuses
Work schedule is flexible with remote work in a single major time zone
Work environment perks include a distributed work environment, twice-yearly in-person team sprints, and travel opportunities
Additional benefits include a personal learning and development budget of USD 2,000 per year, annual holiday leave, maternity and paternity leave, Employee Assistance Programme, recognition rewards, and travel upgrades for company events
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