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Job Description
This role involves leading a team of cloud solutions engineers to design, deploy, and support open source cloud technologies for customers, while also participating in technical presales and fostering team development in a remote, global environment.
Key Responsibilities
- Lead and develop a team of Field Engineers in presales and professional services
- Design and deploy private and public cloud solutions tailored to customer needs
- Troubleshoot technical issues and provide technical advice during presales
- Manage team performance, mentor engineers, and support career development
- Participate in technical presales activities to achieve departmental goals
- Represent the team and products to stakeholders, partners, and customers
- Implement engineering processes and ensure timely, high-quality project delivery
- Collaborate with other teams and leadership to align on engineering roadmaps
Requirements
- Experience in leading, coaching, and mentoring engineers, with a passion and track record of developing and growing people.
- Practical knowledge of Linux and networking.
- Knowledge of cloud computing concepts and technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
- Experience in technical presales activities, including providing technical advice during sales processes.
- Excellent verbal and written communication skills in English.
- Organizational skills and ability to ensure the team delivers timely, high-quality results.
- Willingness to travel up to 25% of the time, attending internal company events, external tech events, and customer meetings.
- An exceptional academic track record from high school and, preferably, university.
- Ability to develop engineering talent and represent the team from a technical perspective.
- Experience in solving customer problems by promoting technologies and acting as a trusted advisor.
- Ability to lead and develop a team of field engineers, ranging from graduate to senior levels, in presales and professional services.
- Experience in collaborating with external partners and internal teams, providing stakeholder feedback for engineering roadmaps.
Benefits & Perks
Compensation/salary range is based on location, experience, and performance, with annual reviews and performance-driven bonuses
Work remotely in a single major time zone
Distributed work environment with twice-yearly in-person team sprints
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass for travel and travel upgrades for company events
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