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Job Description
This role involves leading a team of cloud solutions engineers to design, deploy, and support open source cloud technologies for customers, while also participating in technical presales and fostering team development in a remote, global environment.
Key Responsibilities
- Lead and develop a team of Field engineers in presales and professional services
- Solve customer problems by promoting technologies and acting as a trusted advisor
- Deploy, test, and hand over cloud solutions to support or managed services teams
- Participate in technical presales activities to support sales goals
- Represent the team and products to stakeholders, partners, and customers
- Develop engineering talent through coaching, mentoring, and career guidance
- Plan and manage progress on projects and team goals
- Collaborate with other teams and leadership to ensure effective delivery and strategy
Requirements
- Experience in leading, coaching, and mentoring engineers, with a track record of developing and growing people.
- Practical knowledge of Linux and networking.
- Knowledge of cloud computing concepts and technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
- Experience in technical presales activities, including providing technical advice during the sales process.
- Ability to solve customer problems by promoting technologies and acting as a trusted advisor.
- Experience in deploying, testing, and handing over cloud solutions like Openstack, MicroCloud, Ceph, Kubernetes, Kubeflow, Spark, PostgreSQL, etc.
- Strong verbal and written communication skills in English.
- Organizational skills to ensure the team delivers timely, high-quality results.
- Ability to develop engineering talent and provide career development feedback.
- Willingness to travel up to 40% of the time for internal events, external tech events, and customer meetings.
- An exceptional academic track record from high school and, preferably, university.
Benefits & Perks
Compensation/salary range is based on location, experience, and performance, with annual reviews and performance-driven bonuses
Work schedule is flexible with remote work in a single major time zone
Work environment perks include a distributed work environment, twice-yearly in-person team sprints, and travel opportunities
Additional benefits include annual holiday leave, maternity and paternity leave, Employee Assistance Programme, personal learning and development budget of USD 2,000 per year, recognition rewards, opportunity to travel to meet colleagues, and travel upgrades for company events
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