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Job Description
This role involves leading a team of cloud solutions engineers to design, deploy, and support open source cloud technologies for customers, while also participating in technical presales and fostering team development in a remote, global environment.
Key Responsibilities
- Lead and develop a team of Field Engineers in presales and professional services
- Solve customer problems by promoting technologies and acting as a trusted advisor
- Participate in technical presales activities to support sales goals
- Manage team performance, provide coaching, mentoring, and career development
- Design and deploy private and public cloud solutions including Openstack, Kubernetes, Ceph, and others
- Test, deploy, and hand over cloud solutions to support or managed services teams
- Represent the team and products to stakeholders, partners, and customers
- Plan and manage progress on engineering goals and projects
- Collaborate with other teams and leadership to ensure successful project delivery
Requirements
- Experience in leading, coaching, and mentoring engineers, with a track record of developing and growing people.
- Practical knowledge of Linux and networking.
- Knowledge of cloud computing concepts and technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
- Experience in technical presales activities, including providing technical advice during the sales process.
- Excellent verbal and written communication skills in English.
- Organized and able to ensure the team delivers timely, high-quality results.
- Willingness to travel up to 25% of the time, attending internal company events, external tech events, and customer meetings.
- An exceptional academic track record from high school and, preferably, university.
- Ability to lead and develop a team of field engineers, ranging from graduate to senior levels, in presales and professional services.
- Ability to solve customer problems by promoting technologies and acting as a trusted advisor.
- Ability to represent the team and product to stakeholders, partners, and customers.
- Ability to develop engineering talent and drive collaboration with other teams and customers.
- Willingness to actively participate in technical presales to help achieve quarterly goals.
Benefits & Perks
Compensation/salary range is based on location, experience, and performance, with annual reviews and performance-driven bonuses
Work schedule is remote, managing a team in your time zone
Distributed work environment with twice-yearly in-person team sprints
Annual learning and development budget of USD 2,000
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues and attend company events
Priority Pass for travel and travel upgrades for long haul company events
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