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Job Description
The Engineering Manager role at Canonical involves leading a team responsible for managing and improving cloud-based managed services using open source technologies like OpenStack and Kubernetes, with a focus on delivering high-quality, timely solutions in a remote, global environment.
Key Responsibilities
- Manage and lead the engineering team responsible for customer managed services operations
- Oversee day-to-day operations of customer environments, ensuring service quality and timely delivery
- Collaborate with customers, product engineering, and operations teams to improve services and products
- Implement and maintain disciplined engineering and operational processes
- Monitor and measure team health indicators to optimize team performance
- Ensure adherence to service level agreements and customer deployment requirements
- Represent the BootStack team to stakeholders, customers, and external teams
Requirements
- Bachelor's or equivalent education in a technology field
- Proven track record of professional experience in either software delivery using Python, Go, C, C++, Java, or similar programming languages and/or managing operations teams
- Proven experience with OpenStack
- Demonstrated strong commitment to testing methodologies and maintainable code quality
- Experience with Linux system administration, with Ubuntu or Debian experience considered a plus
- Strong communication and cooperation skills
- Experience with agile software development methodologies
- Experience working in and managing distributed teams
- Technical aptitude for understanding complex distributed systems
- Experience with cloud topologies and technologies
- Ability to travel to team and company events and customer meetings, roughly 20% or less
Benefits & Perks
Compensation is based on geographical location, experience, and performance, with annual reviews and more frequent reviews for graduates and associates
Performance-driven annual bonus or commission
Distributed work environment with twice-yearly in-person team sprints
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program
Wellness Platform
Opportunity to travel to new locations to meet colleagues
Travel upgrades and Priority Pass for long-haul company events
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