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Job Description
The Business Services Team Manager at Canonical is responsible for overseeing travel, logistics, event planning, and administrative services to support company operations and large-scale events worldwide, ensuring efficiency, safety, and compliance in a fast-paced, global tech environment.
Key Responsibilities
- Lead travel procurement, logistics, and operations for large-scale company events
- Coordinate and manage complex travel arrangements, visas, and safety protocols
- Oversee expense claim approval processes to ensure fairness and compliance
- Plan and execute company events, including venue selection, scheduling, and safety reviews
- Provide executive administrative services, including scheduling meetings and coordinating reports
- Manage small projects or initiatives related to travel, events, or logistics
- Ensure adherence to health, safety, and duty of care policies across global operations
- Set and enforce policies related to travel, expenses, and event management
- Lead and manage the travel and event team, ensuring effective coordination and accountability
Requirements
- An exceptional academic track record from both high school and university.
- An undergraduate degree in a technical or business subject.
- Drive, and a track record of going above-and-beyond expectations.
- Leadership and management skills.
- Demonstrable good judgement in matters involving money, policy and in-person interactions.
- Ability to work in a global, multicultural organisation.
- Excellent interpersonal skills, curiosity, flexibility.
- Responsibility, accountability, thoughtfulness and self-awareness.
- Result-oriented, with a personal drive to meet commitments.
- Ability to travel up to four times a year, for company events up to two weeks long.
- Experience in travel industry, project management, event management and operations, or business and corporate administration (preferred but not mandatory).
- Experience in planning and managing complex company events four times a year.
- Ability to coordinate travel approvals, logistics, and operations, including handling visas, travel complications, and unexpected situations.
- Experience in expense review in line with policies.
- Ability to coordinate with suppliers and work across teams.
- Experience in managing small projects or initiatives.
- Excellent judgment and interpersonal skills to hold people accountable and defend policies.
- Work ethic to move quickly through a large volume of work.
- Ability to participate in every company event, from planning and venue selection to safety reviews.
- Ability to set and deliver expectations on travel approvals, logistics, and expense policies.
- Ability to manage and oversee the team responsible for travel approvals, logistics, operations, and expense review.
- Ability to handle delegated approvals for travel and expenses.
- Ability to participate in the planning and operational aspects of company events, including venue selection and safety reviews.
- Ability to establish personal relationships with team leaders and ensure events run smoothly.
Benefits & Perks
Annual compensation review
Performance-driven annual bonus or commission
Additional benefits reflecting company values and local needs
Distributed work environment with twice-yearly in-person team sprints
Personal learning and development budget of USD 2,000 per year
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long haul company events
Ready to Apply?
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