Job Description
A Senior Product Manager role focused on leading the billing and operations retail product team at Amber, responsible for designing and optimizing billing processes, payment flows, and operational systems to support the company's energy transition solutions.
Key Responsibilities
- Lead the development and management of the billing and operations retail product team.
- Design and optimize robust billing processes and payment flows.
- Own and maintain critical infrastructure for the meter-to-cash lifecycle and customer operations.
- Collaborate cross-functionally with engineering, finance, legal, and customer operations teams to build scalable, efficient, and compliant systems.
- Analyze operational data to identify areas for process improvement and implement solutions.
Requirements
- Experience in designing robust billing processes, streamlining payment flows, and optimizing operational processes.
- Ownership of critical infrastructure that powers the meter to cash lifecycle and customer operations team.
- Ability to work cross-functionally with engineering, finance, customer operations, legal, and other product teams to build scalable, efficient, and compliant systems.
- Strategic thinking, analytical skills, and strong execution capabilities.
- Full-time availability for a role ideally based in Melbourne, with flexibility to work from home or co-working spaces in Sydney or other locations within Australia.
- Legal right to work in Australia (full working rights).
Benefits & Perks
Flexible work arrangements with a mix of office and WFH options
Full-time employment
Location flexibility within Australia, ideally Melbourne
Opportunity to work in a rapidly growing, impactful company focused on renewable energy
Inclusive and diverse workplace culture
Potential for professional growth and development through cross-functional collaboration
Participation in a mission-driven environment aimed at environmental impact
Ready to Apply?
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