Job Description
The Staff Software Engineer at Alarm.com is responsible for leading the architectural design and technical strategy for the customer experience platform, focusing on system scalability, maintainability, and high availability, while mentoring team members and contributing hands-on coding efforts.
Key Responsibilities
- Define architectural patterns and technical standards for the CX team.
- Lead the decomposition of monolithic systems into maintainable, deployable services with a migration strategy.
- Design scalable, change-absorbing system architectures that evolve with requirements.
- Drive high-leverage technical decisions on data modeling, API contracts, service boundaries, and infrastructure.
- Identify and address architectural drift and technical debt to ensure stable delivery.
- Set and maintain standards for testing, observability, and deployment processes.
- Conduct code and design reviews to improve team’s technical quality.
- Collaborate with management to align technical investments with product priorities.
- Write production code, prototype solutions, and stay hands-on to maintain credibility.
- Model effective use of AI tools to enhance team productivity and decision-making.
Requirements
- Bachelor's in Computer Science, Computer Engineering, a related field, or equivalent work experience
- 7 years of professional software development experience, with a demonstrated progression into technical leadership
- Deep, hands-on experience in systems design and backend architecture, with the ability to show specific examples of systems designed, tradeoffs made, and how those decisions held up over time
- Experience designing and operating high-scale, high-availability services systems where latency, throughput, and reliability SLAs are real constraints
- Meaningful experience with distributed systems service decomposition, inter-service communication, data consistency, and failure isolation
- Strong object-oriented programming skills
- C or Java experience is a plus
- Deep SQL expertise including schema design for scale, query optimization, index strategy, and understanding how database bottlenecks surface at the application level
- Proven ability to lead technical direction in a collaborative environment, including building alignment on architectural decisions
Benefits & Perks
Base salary range of $150,000 to $165,000 USD
Medical plans with company subsidies
Health Savings Account (HSA) with a company contribution
401(k) plan with an employer match
Paid vacation that increases with tenure
Paid holidays
Wellness time
Paid maternity and bonding leave
Company-paid disability insurance
Company-paid life insurance
Work environment that encourages collaboration and connection
Opportunity to work directly with executives
Diverse and dynamic environment for gaining broad experience
Ready to Apply?
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