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Senior Technical Program Manager

Alarm.com
Tysons, Virginia
Full Time
Posted October 30, 2025
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Job Description

A Senior Technical Product Manager responsible for overseeing and developing the core platform infrastructure, ensuring system reliability, performance, and strategic growth through cross-functional collaboration, data analysis, and process improvement.

Key Responsibilities

  • Own and maintain core platform systems, ensuring system health, performance, and adoption.
  • Develop and execute technical strategy for platform improvements and architecture decisions.
  • Manage product lifecycle by prioritizing backlog, translating technical concepts into business value.
  • Analyze system metrics to assess performance, identify improvements, and guide platform strategy.
  • Collaborate with cross-functional teams to align priorities and facilitate platform development.
  • Coordinate cross-team dependencies and ensure proper sequencing and communication.
  • Create documentation, training materials, and self-service tools to enhance developer experience.
  • Identify and implement process improvements for program management and platform development.
  • Provide regular status updates and reports to leadership and team members.

Requirements

  • Bachelor's degree in computer science, Computer Engineering, a related field, or equivalent work experience with a strong technical background in software development or engineering
  • 5 years of experience with product lifecycle and ability to work with cross-functional teams to drive product development from conception to launch
  • Expertise in choosing the best course of action in changing environments, ability to break down barriers to increase relationships and efficiency, and skill in building scalable and performance-driven control platforms
  • A solid grasp of software development processes, ability to make decisions based on data, and understanding of the technical implications of those decisions
  • Experience with Agile methodologies and familiarity with tools for project management and product roadmapping
  • Strong analytical skills, with experience in data-driven decision making and proficiency in using tools for data analysis to inform product strategy
  • Excellent communication skills for translating complex technical concepts to non-technical stakeholders

Benefits & Perks

Competitive pay and benefits including subsidized medical plan options
HSA with generous company contribution
401(k) plan with employer match
Paid holidays, wellness time, and vacation increasing with tenure
Paid maternity and bonding leave
Company-paid disability and life insurance
FSA options
Well-being resources and activities
Casual dress work environment

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