Job Description
The Senior Manager of Digital Innovation at Alarm.com is responsible for architecting and implementing AI-driven automation and modernization of enterprise applications and internal platforms, aiming to enhance productivity, reduce costs, and improve organizational agility in a secure and compliant manner.
Key Responsibilities
- Architect and implement AI-driven innovations across enterprise applications and internal platforms.
- Design and deliver automation solutions using AI, ML, APIs, and event-driven architectures to eliminate manual processes.
- Modernize enterprise applications such as Microsoft 365 Azure, Salesforce, Atlassian Jira, Confluence, GitHub, and internal systems.
- Build scalable, resilient, and secure cloud-native, AI-first architectures to improve productivity, reduce costs, and enhance organizational agility.
- Identify and deliver measurable improvements in productivity, cost savings, cycle time, and service quality through automation and data-driven operations.
- Define and operationalize KPIs and metrics to quantify the impact of AI, automation, and digital initiatives.
- Collaborate with cross-functional teams to ensure seamless integration of digital solutions with IT, product platforms, and business workflows.
- Ensure all digital initiatives comply with security, data protection, and regulatory standards such as SOX, SOC, and ISO 27001.
Requirements
- 12 years of progressive experience in enterprise IT, digital transformation, or enterprise application architecture roles, with significant hands-on responsibility.
- Demonstrated mastery of AI in an enterprise context, including applied use of generative AI, automation platforms, AI agents, and intelligent workflows.
- Deep experience with cloud-native platforms, particularly Microsoft Azure, SaaS ecosystems, and API-first architectures.
- Strong track record delivering automation and AI initiatives that materially improved productivity, reduced cost, or increased agility.
- Proven experience modernizing and integrating enterprise applications such as Microsoft 365 Azure, Salesforce.com, ServiceNow, Atlassian Jira, Confluence, and GitHub.
- Strong familiarity with enterprise data integration and interoperability, including API design and consumption REST, GraphQL, and integration platforms such as Azure Logic Apps, Azure Data Factory, with emphasis on Azure-native integration patterns such as Azure Logic Apps, Azure Functions, Azure Event Grid, Azure Service Bus, Microsoft Graph APIs, and direct REST-based integrations.
- Solid understanding of security, compliance, and data protection frameworks within regulated environments SOX, SOC, ISO 27001.
- Experience defining and reporting executive-level KPIs and value realization metrics.
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related field required.
- Master's degree MS, MBA, or equivalent preferred.
- Relevant certifications in cloud platforms, AI, automation, or service management such as Microsoft, Azure, AWS, ITIL, PMP, or equivalent desirable.
Benefits & Perks
Medical plans with company subsidies
Health Savings Account (HSA) with a company contribution
401(k) plan with an employer match
Paid vacation that increases with tenure
Paid holidays
Wellness time
Paid maternity and bonding leave
Company-paid disability insurance
Company-paid life insurance
Work from the office 4 days a week
Ready to Apply?
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