Strategic Implementation Consultant
SamsaraPosted April 24, 2025
Remote
Energy ManagementCA$121,975 - CA$157,850
Full Time
Job Description
The role involves managing customer relationships and ensuring the successful deployment and adoption of Samsara's IoT solutions for enterprise customers, focusing on enhancing their operational safety, efficiency, and sustainability.
Responsibilities
- •Manage the deployment of Samsara technology to large-scale customers.
- •Create launch plans and a roadmap to increase product usage.
- •Track implementation progress, participation, product adoption, and account health.
- •Run training sessions and demonstrate Samsara's technology to users.
- •Juggle multiple customer engagements in parallel and work cross-functionally.
- •Serve as a mentor to the wider Customer Success and Support teams.
- •Deeply understand the Samsara platform's capabilities and explain them to customers.
- •Champion and embed Samsara's cultural principles.
Requirements
- •6 years of experience in a senior Customer Success, account management, or strategic consulting role.
- •Enterprise SaaS experience preferred.
- •Experience supporting or working with technical products.
- •Solutions-oriented with strong problem solving skills.
- •Excellent consultative skills with experience in end to end system implementations.
- •Proven track record of building trust and communicating effectively with a wide variety of stakeholders including executives, Product and Engineering leadership, and day-to-day users of our software.
- •Bachelor's degree from a 4-year institution.
Benefits
- •Compensation/salary range: 121,975 - 157,850 CAD
- •Flexible working model (remote and in-person options)
- •Health benefits
- •Employee-led remote and flexible working
- •Samsara for Good charity fund
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