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SCADA Services Engineer

Woodard & Curran
Groveland, Florida
Full Time
Posted December 5, 2025
Not Specified
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Job Description

The SCADA Services Engineer supports, maintains, troubleshoots, and upgrades SCADA systems and PLC platforms for municipal and industrial water and wastewater clients, providing technical expertise and customer service to ensure system performance and uptime.

Key Responsibilities

  • Support, maintain, troubleshoot, and upgrade SCADA systems and their underlying PLCs and control panels.
  • Perform remote and on-site troubleshooting, system optimization, patch management, and implement upgrades and enhancements.
  • Serve as the primary technical resource for service contracts, maintenance agreements, and post-implementation support of SCADA installations.
  • Diagnose issues, explain technical concepts, and deliver sustainable solutions to end-users, plant operators, and internal teams.

Requirements

  • Proven hands-on experience supporting, maintaining, troubleshooting, and upgrading Supervisory Control and Data Acquisition (SCADA) systems and their underlying PLCs and control panels.
  • Experience supporting a diverse installed base of SCADA systems including Inductive Automation Ignition, Rockwell Automation FactoryTalk, Wonderware, iFix, VTSCADA, and Allen-Bradley PLC platforms.
  • Ability to perform remote and on-site troubleshooting, break fix support, system optimization, patch management, and implementing upgrades and enhancements on existing systems across projects of varying size and complexity.
  • Strong problem-solving abilities and excellent customer-facing skills with a proactive mindset to anticipate issues before they escalate.
  • Ability to regularly interact with end-users, plant operators, and internal teams to diagnose issues, explain technical concepts clearly, and deliver sustainable solutions.
  • Experience providing ongoing support and lifecycle services for municipal and industrial water and wastewater clients.
  • Primary technical resource for service contracts, maintenance agreements, and post-implementation support of medium to large SCADA installations both standalone and multidisciplinary systems.
  • Strong communication skills to interface daily with operators, plant managers, IT OT teams, and other stakeholders.
  • Eagerness to deepen expertise in supported platforms and expand into related areas such as industrial networking and OT cybersecurity.
  • Physical ability to lift and carry 40 lbs repeatedly.
  • Comfort working from heights using ladders, scissor lifts, platforms, and in confined spaces.
  • Ability to safely work on live control panels while wearing proper arc flash PPE and following NFPA 70E protocols.
  • Must maintain a valid driver’s license with no major infractions.
  • Must maintain a valid REAL ID driver’s license or other TSA-approved identification.
  • Willingness to travel regionally up to 50-70%, mostly day trips, with occasional overnight stays depending on call-out needs and multi-day service work.

Benefits & Perks

Compensation/salary range not specified
Hybrid work schedule (office, remote, and onsite)
Travel up to 50-70% mostly day trips with occasional overnight stays
Employee Support Benefits including Retirement Savings 401(k) with company match, Paid Holidays (up to 9), Vacation based on experience, Paid Sick Time, Paid Parental Leave (up to 80 hours), Short and Long Term Disability, Medical, Dental, and Vision Plans, Basic Life Insurance and AD&D, Voluntary Life Insurance, Wellbeing resources through DarioMind assistance program

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