Operations & Maintenance Technician - Customer Service Department
Woodard & CurranO'Fallon, Missouri
Full Time
Posted October 31, 2025
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Job Description
The Operations Maintenance Technician is responsible for water and sewer line operations, including meter installation and repair, customer interactions, line locates, and routine maintenance to support water treatment and distribution services.
Key Responsibilities
- Change out and repair water meters
- Meet with customers to address water and sewer issues
- Perform locates of water and sewer lines throughout the district
- Conduct operations maintenance and housekeeping in accordance with contract requirements
Requirements
- Ability to change out water meters and repair water meters as part of job duties.
- Experience meeting with customers about issues on water and sewer services.
- Ability to perform locates of water and sewer lines throughout the district.
- Perform operations maintenance and housekeeping in accordance with contract requirements.
- Must be a Utility Worker responsible for water and sewer line operations and customer service-related duties.
- Ability to work in accordance with safety and operational standards for water and sewer systems.
- Physical ability to perform tasks such as lifting, bending, and working outdoors in various weather conditions.
- Willingness to perform other customer service-related job duties as assigned.
- Must be able to work in a team environment and follow instructions from supervisors.
- High school diploma or equivalent (implied as a minimum educational requirement for utility work).
Benefits & Perks
Compensation/salary range not specified
Work schedule includes observed holidays (up to 9 holidays annually)
Vacation accrued based on years of experience and hours worked
Paid sick time for non-work related illness or injury
Up to 80 hours of Paid Parental Leave for child bonding
Health insurance options including medical, dental, and vision plans
Basic employee group life insurance and AD&D benefits, with voluntary life insurance available
Retirement Savings 401(k) with company match of 100% of the first 3% of salary contributed
Paid short and long-term disability
Coverage and support for employee well-being through the DarioMind assistance program
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