Job Description
At Sword, we’re building AI to heal billions and unlock humanity’s full potential.
Key Responsibilities
- Set clinical validation standards for new features, workflows, interventions, and AI-supported experiences before and after launch.
- Bring the clinical lens to feature assessment alongside Product, calibrating the level of clinical rigor to the actual risk of each feature so the team can move quickly with confidence.
- Provide clinical expertise in the scoping and refinement of PRDs.
- Review and clinically interpret member and clinician feedback, maintaining a tight loop back to roadmap and program decisions.
- Monitor and interpret clinical outcomes to identify drivers of improvement, decline, or variation, and direct program, protocol, product, workflow, or training changes in response.
- Surface clinical constraints early, flagging where a solution will be clinically wrong or difficult before development begins, so the team solves the right problem instead of building the wrong thing well.
- Help define the intended clinical role, therapeutic boundaries, and prohibited behaviors of Pulse's AI-supported experiences.
- Work with Product and AI on both the prompting layer (guidelines, guardrails) and the harness layer (knowledge base, escalations).
- Co-develop the clinical components of evaluation rubrics, acceptance criteria, release thresholds, and annotation requirements.
- Define the clinical content needed for annotator training, including example annotations.
- Clinically interpret annotator feedback and help determine, with AI and Product, whether training, evaluation criteria, prompts, guardrails, or product behavior need to change.
- Contribute to post-launch clinical monitoring, interpret findings with Product and AI, and help determine what action to take.
- Represent Pulse's clinical perspective on relevant internal AI monitoring and governance boards.
Requirements
- Licensed clinician (MD, DO, NP, RD, or PharmD) with 8+ years of clinical experience, including at least 3 years in a clinical leadership role within digital health, health-tech, or value-based care.
- Deep expertise in cardiometabolic conditions: hypertension, pre-diabetes and diabetes, obesity, and GLP-1 therapeutics.
- Experience owning a clinical outcomes framework, including defining metrics, evidence standards, and how outcomes translate into commercial value.
- A track record of being the external clinical voice for a product: comfortable in front of CMOs, health plan medical directors, and clinical audiences at conferences and in due-diligence processes.
- Experience partnering directly with product and engineering teams to translate clinical requirements into features, workflows, and AI behavior, not just reviewing what others build.
- Comfort defining clinical guardrails and evaluation criteria for AI-supported or AI-driven care experiences.
- Strong writing and narrative skills. You will personally author whitepapers, talk tracks, and clinical claims language that holds up under scrutiny.
- Comfort with ambiguity and building a function's clinical infrastructure from a limited starting point.
Ready to Apply?
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