• Monitor assigned solar power plants using platforms like Also Energy, configuring alerts and dashboards to ensure performance at or above expected production.
• Investigate underperformance, identify root causes, and recommend or initiate corrective actions.
• Create and manage work orders within Microsoft Dynamics; close out completed tasks and maintain accurate records.
• Work with Operations & Maintenance Team (O&M) to investigate system performance issues, coordinate maintenance plans, and improve system performance.
• Coordinate with internal departments (Operations, Engineering, Finance, Sales) and external stakeholders to support ongoing asset health and company objectives.
• Review and interpret field data including site photos, drone imagery, and IR scans to support issue resolution.
• Track maintenance activities (preventive and corrective) and oversee vendor performance and warranty claim progress.
• Prepare regular reporting deliverables, including weekly updates and formal monthly/quarterly performance reports for internal and external stakeholders.
• Interface with system owners, landlords, and host customers as required in the management of solar installations.
• Support specialized projects and efforts for both projects under management as well as requests from other departments within Solar Landscape.
• Lead efforts to optimize and improve internal processes, tools, and templates related to reporting, monitoring, and documentation.
• Support training and mentorship of Asset Analysts.
• Serve as day-to-day team lead for Asset Analysts, including workload prioritization, performance feedback, and development support in coordination with the Director of Asset Management.
• Participate in system transition from construction to operations, ensuring proper onboarding and documentation.
• Accountable for portfolio-level performance KPIs, proactively identifying trends and implementing initiatives to improve production, response times, and asset reliability.
• Act as portfolio lead in the Director’s absence and support cross-functional decision-making related to asset performance and operational priorities.
• 4-year degree required; B.S. in a STEM field preferred.
• 5+ years of experience in the solar industry, with direct experience in system performance management.
• Strong analytical and problem-solving skills with the ability to interpret complex datasets.
• Experience with solar monitoring platforms (e.g., AlsoEnergy) and work order/CRM systems (e.g., Microsoft Dynamics).
• Familiarity with PV system components, failure modes, and maintenance best practices.
• Ability to read and interpret electrical drawings and project documentation.
• Strong written and verbal communication skills.
• Ability to work independently and within a team in a fast-paced, cross-functional environment.
• Project-oriented with strong organizational skills and attention to detail.
• Willingness to conduct site visits or support remote investigations as required.