The role involves partnering with construction companies' commercial teams to help them manage change, disputes, and claims using the Shape platform, leveraging industry expertise to protect margins, build defensible records, and improve project profitability through consultative sales and customer success.
Key Responsibilities
Consult with commercial leaders to identify profit loss areas due to change and disputes, and demonstrate how Shape prevents margin leakage.
Support customer adoption by ensuring site and office teams consistently use Shape to capture changes, issues, and claims.
Coach customers on strengthening claims and defending disputes through documented, auditable records.
Act as the commercial voice within Shape to influence product development based on construction project realities.
Share best practices and lessons learned across the customer base to improve industry standards and outcomes.
Requirements
Significant experience as a Commercial Manager or in a similar construction role.
Deep understanding of how unmanaged change and poor records erode project profitability.
Strong communication skills capable of winning trust and explaining complex issues simply.
Strategic thinking skills to move from diagnosing problems to implementing solutions.
Desire to make an industry-wide impact, not just improve a single project or business.
Benefits & Perks
Extremely competitive salary and bonus scheme
Paid annual leave and statutory bank holidays
Private health insurance
In-house coaching sessions
4 Day Work Week
Flexibility in work schedule
Access to a coach, mentor, well-being therapist, and development-focused environment
Opportunities for rapid growth and career development
Long-term impact through innovative construction SaaS solutions
Ready to Apply?
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