The Commercial Manager Construction role involves guiding construction companies to manage change, disputes, and claims effectively using Shape's platform, with a focus on protecting profit margins and improving project records through strategic consulting and customer success initiatives.
Key Responsibilities
Consult with commercial leaders to identify profit loss areas due to change and disputes and demonstrate how Shape prevents margin leakage.
Support customer adoption by ensuring site and office teams use Shape consistently to capture changes, issues, and claims.
Coach customers on strengthening claims and defending disputes through documented, auditable records.
Act as the commercial voice within Shape to influence product development aligning with construction project needs.
Share best practices and lessons learned across customers to improve industry standards and outcomes.
Requirements
Significant experience as a Commercial Manager or in a similar construction role.
Deep understanding of how unmanaged change and poor records erode project profitability.
Strong communication skills capable of winning trust and explaining complex issues simply.
Strategic thinking skills to move from diagnosing problems to implementing solutions.
Desire to make an industry-wide impact, not just improve a single project or business.
Benefits & Perks
Extremely competitive salary and compensation
Paid annual leave and statutory bank holidays
Private health insurance
In-house coaching sessions
Discretionary bonus scheme
4-day work week
Flexible work arrangements
Access to a coach, mentor, well-being therapist, and development-focused environment
Opportunities for rapid growth and professional development
Long-term industry impact through innovative solutions
Ready to Apply?
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