Senior Trial Success Manager

Samsara’s Trial Success team ensures enterprise trials are executed with excellence. By enabling seamless trial execution, we help prospects realize the full value of our solution and prepare them for successful implementation. As a Sr. Trial Success Manager (TSM), you will support trial execution, working alongside the Sales team to ensure that prospective customers experience the full value of our solutions during the trial. You will partner closely with internal sales, sales engineering, and other cross functional teams to create and drive progress on customized trial plans tailored to client needs. This is a high-profile role, critical to driving trial conversion, overall sales success, and long-term customer adoption, particularly in the Enterprise Sales segment. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. • Manage the trial of Samsara technology for enterprise prospects, developing tailored trial plans customized to the prospect’s specific needs. • Lead value-based conversations to establish success criteria, define project scope and manage internal and external teams accountable for the end-to-end delivery of the trial. • Act as a subject matter expert on topics such as change management, communication strategy, risk mitigation, and coaching techniques. • Build collateral to support trial process standardization including job aids, communication templates, mutual action plans in Accord, etc. • Lead internal account team strategy sessions to unblock deals and drive alignment on next steps to progress the trial, coordinate leadership support asks, and more. • Coordinate with key cross functional teams to bring in the right resources at the right time based on strategic priorities of the trial. • Communicate updates on major milestones, keeping internal and external stakeholders informed of progress and trial outcomes. • Create tailored meeting content for key trial milestones and ad hoc engagements as needed. • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale.

This role will require travel to Samsara and customer sites in the US and Canada up to 25% of the time. Expected travel includes 3-5 onsite trips per quarter of 1-2 nights each. • 8+ years of experience in a client-facing role working with larger, Enterprise clients - strategic consulting, account management, project management, sales; SaaS or technology experience preferred. • Bachelor’s degree required • Strong project management experience (PMP certification is a plus). • Expertise in change management, communication strategies, risk management, and coaching techniques. • Strong organizational skills with the ability to multitask, prioritize effectively, and manage urgent requests. Experience managing stakeholders across cross functional teams, building processes and driving impact/results. • Exceptional verbal and written communication skills to convey complex ideas concisely. • Technical aptitude and experience with CRM and project management tools. • Adaptability and flexibility to navigate dynamic and fast-paced environments. • Problem-solving mindset with a focus on delivering results. • Strong quantitative, communication, and presentation skills. • Self-starter who enjoys owning projects and thrives in an unstructured, change-heavy environment. • Nice-to-have: Sales experience closing business with large Enterprise organizations • Strong bias for action, the ability to think big, with insistence on high standards. • Experience serving and supporting large-scale business solutions at Fortune 500 companies. • Proven experience managing and leading proof-of-concept, proof-of-value, or trial processes in software or hardware. The range of annual on-target earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual OTE Salary $112,246.75 — $169,785 USD

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.