Job Description
The Senior Benefits Partner is responsible for designing, administering, and optimizing employee benefits, leave programs, and global immigration processes across North America, ensuring compliance and a positive employee experience in a remote, fast-growing environment.
Key Responsibilities
- Manage end-to-end administration of employee benefits programs across US, Canada, and Mexico.
- Serve as primary liaison with benefits brokers, vendors, and carriers to ensure accurate enrollment, billing, and issue resolution.
- Lead annual open enrollment activities, including communications, testing, and microsite updates.
- Develop and maintain compliant processes for benefits, leave, and mobility programs in accordance with regional regulations.
- Analyze benefits utilization data and employee feedback to identify opportunities for program improvement.
- Manage the full lifecycle of Leave of Absence (LOA) programs, ensuring compliance and seamless employee experience.
- Partner with payroll, HR, and external administrators to ensure accurate leave tracking, documentation, and reporting.
- Support interactive accommodation processes and return-to-work plans.
- Lead global immigration strategy, case management, and relocation processes for new hires, transfers, and renewals.
- Partner with external counsel to ensure timely immigration filings and risk mitigation.
- Provide guidance on global mobility policies, tax implications, and employee support during relocations.
- Act as a trusted advisor to employees and managers on benefits, leave, immigration, and mobility questions.
- Build partnerships with internal teams and external vendors to support employee programs.
- Ensure compliance with all relevant regulations and maintain audit-ready documentation and processes.
- Generate reports on benefits metrics, leave trends, and immigration case status.
- Proactively evaluate and improve processes for scalability, efficiency, and employee experience.
Requirements
- Minimum of 6 years of progressive experience in benefits, Leave of Absence administration, and global mobility immigration.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- In-depth knowledge of US federal and state regulations including FMLA, ADA, ACA, ERISA, and working knowledge of Canadian and Mexican frameworks.
- Experience partnering with immigration counsel and managing immigration cases across multiple countries.
- Strong analytical, problem-solving, and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to balance strategic thinking with hands-on execution.
- Experience with tech operations and benefits administration systems.
- Familiarity with Workday benefits administration system.
Benefits & Perks
Competitive total compensation package including base salary, bonus, and equity (RSUs)
Remote and flexible working arrangements
Health benefits
Support for accommodations for persons with disabilities
Opportunities for career development and growth
Inclusive work environment
Ready to Apply?
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