As a Sales Engineer at Samsara in Mexico, you’ll be working alongside sales teams to help modernize essential industries through the application of cutting edge IoT solutions. Your work will directly contribute to a cleaner, more efficient and productive supply chain by creating safer roadways, reducing fuel consumption and emissions, and providing a consolidated platform for connecting operations. Our daily customer engagements include conversations around how IoT can positively impact logistics management, workplace safety programs, fleet maintenance strategies, global asset management, and regulatory compliance. This means a successful SE at Samsara will develop a thorough understanding of the application of IoT hardware and sensors, hands-on hardware installation strategies, managing data collection over carrier networks, presenting a robust cloud infrastructure, and building third-party system integrations (via our open API). Deep industry knowledge and the ability to understand customer challenges and objectives will be crucial to ensure the best technical solution is presented to Samsara customers.
This is a remote position open to candidates currently residing in Mexico, preferably near the metropolitan Mexico City area. This position requires travel up to 40% of the time. Relocation assistance will not be provided for this position.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Create long lasting relationships with customers and become their trusted advisor to increase our installed base.
• Work closely with the sales team to define the right strategy and approach for each territory/account in order to assure customers success.
• Become an expert on Samsara's value proposition.
• Articulate to prospects how businesses like theirs use Samsara today to solve obstacles common to their industry.
• Perform discoveries, demonstrations, value assessments, proof of concept implementations, etc.
• Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans.
• Write sample proof-of-concept scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use.
• BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline.
• 3+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity.
• Possess the attitude and aptitude for continuous growth and development.
• Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management.
• Ability to explain complex technical concepts to non-technical audiences.
• Previous experience managing hardware and/or software product evaluations.
• Basic understanding of electronics and electrical systems.
• Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems.
• Skilled in the art of identifying customer value - identifying on delivering what is most important to the customer and tuning out the noise.
• Advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline.
• 5+ years enterprise experience working with customers in a pre-sales environment.
• Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language.
• Work experience building solutions leveraging open API’s.
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.).
• Consistent track record of success selling complex technical solutions through strategic sales cycles.
• Located in Mexico City.
• Fluent in Spanish and English.
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.