Job Description
A leadership role responsible for building and managing a Sales Engineering team that supports the sales of Samsara's IoT-connected operations platform, focusing on technical presales activities, customer engagement, and scaling the organization to drive growth and customer success.
Key Responsibilities
- Build and lead the Sales Engineering organization across North America, developing strategies for scaling the team.
- Manage and ensure the performance of the sales engineering team against sales goals and KPIs.
- Support technical escalations related to presales activities, product issues, and feature requests.
- Develop and maintain processes and tools to measure organizational performance and enable scaling.
- Collaborate with cross-functional teams such as Product Management, Customer Success, and Support to facilitate the sales cycle.
- Build and maintain relationships with external technology partners to support complex sales cycles.
- Hire, develop, and lead an inclusive, high-performing sales engineering team.
Requirements
- A 4-year degree from an accredited university.
- At least 5 years of experience managing a technical team, ideally in a sales engineering capacity.
- Proven success in hiring, developing, and retaining diverse talent.
- Experience creating scalable and consistent feedback loops enabling your Management Team to participate in process improvements and scaling activities.
- Ability to construct and evaluate robust SE coverage ratios based on Sales need across different segments globally.
- Experience building processes and integrating software tools to measure organizational performance.
- Experience prioritizing feedback from Sales Team members, prospects, and customers to drive product and process development.
- Experience collaborating with internal cross functional teams such as Product Management, Customer Success, Support, etc., to deliver results as part of the sales cycle.
- Success in managing relationships with external technology partners through complex sales cycles.
- Experience building programs with well-defined SLAs, multiple cross-functional stakeholders, and international scope.
- Experience managing a budget across sizable projects and/or teams.
- Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
- Hobbyist interest in working with electronic systems such as car audio installation, classic car restoration, home automation, Raspberry Pi, Arduino, etc.
Benefits & Perks
Annual OTE Salary range of $152,992 to $273,200 USD
Flexible working model supporting remote, hybrid, or in-office work
Comprehensive health and parental leave plans
Professional development stipend
Performance-based bonus variable pay and equity options
Long-term career growth opportunities in a high-growth public company
Ready to Apply?
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