Director, Global Service Partnerships

The Director, Global Service Partnerships oversees Samsara's service-delivery partnerships, with responsibility for building and scaling high-quality partner programs that support customer deployments and long-term success. This team supports Samsara’s fleet and site installations, software integration, and implementation partners. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. • Lead and develop the Partner Services team, including frontline managers and/or senior individual contributors supporting partner execution. • Drive strategy and operational excellence across installation and services partners globally. • Build scalable programs, processes, and quality standards that improve partner performance, customer outcomes, and deployment consistency. • Partner cross-functionally with Sales, Customer Success, Support, Operations, Product, and Partnerships leadership to remove friction in the partner experience. • Use metrics, partner feedback, and field insights to improve partner onboarding, activation, quality, capacity, and ongoing engagement. • Ensure partners are equipped to support Samsara's expanding product footprint and implementation needs. • Problem-solve as needed to streamline internal processes with customer success, sales, operations, product, finance and other cross-functional teams to simplify large scale deployments delivered by partners. • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

• 10+ years of experience managing partner relationships. 8+ years of combined program management, enablement, or operations consulting experience. • Excellent analytical, written, and verbal communications skills. • Consistent track record of building and deploying external programs alongside sales peers to drive revenue. • Experience within the fleet management or hardware deployment space. • Familiarity with the commercial fleet space. • Experience within Enterprise SaaS sales. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary $132,160 — $236,000 USD

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.