At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams.
Key Responsibilities
As an Associate Sales Engineer (ASE) at Samsara, you’d be part of a diverse group of technically-minded folks working together to bring our unique connected operations technology to customers. Our daily customer engagements include conversations around logistics/supply chain management, fleet maintenance strategies, global asset management, machine control systems/diagnostics, system integration, and regulatory compliance. This means a successful SE at Samsara will develop a thorough understanding of IoT hardware and sensors, hands-on installation/deployment scenarios, carrier networks, cloud infrastructure, and third-party system integrations (via our open API) to ensure the proper technical solution is presented to our customers.
Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.
Demonstrate quick and efficient discovery to understand customer needs and answer any tech questions with the goal of doing so on a single call.
Be highly available for standard demo/account coverage and temporary technical expertise across the entire Samsara Sales Team.
Understand how our devices are installed (enough to explain to a prospect over the phone).
Educate customers on technical aspects of APIs, and be able to deploy scripts leveraging the Samsara API to a testing environment on demand.
Be an advocate for your AE's, prospects, and customers when it comes to internal tech conversations.
Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.
Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices.
Requirements
BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
Preferred 1+ years experience working with customers in a pre-sales or support capacity
Ability to explain complex technical concepts to non-technical audiences
Basic understanding of electronics and electrical systems
Well-versed in one of the following: cloud software, networking, automation and control systems
Experience tinkering with hardware gadgets, sensors, or vehicles is a plus
Benefits & Perks
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Ready to Apply?
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